m71com Privacy Policy

This Privacy Policy ("Policy") sets out how m71com ("we", "us", "our", or "the Platform"), operating the website at https://m71com.bet, collects, processes, stores, shares, and protects the personal data of individuals ("you", "your", or "the Player") who access or use our platform, including all associated services, games, promotions, and customer support functions.

m71com is committed to handling all personal information with care, transparency, and in accordance with applicable data protection principles. We collect only the data that is genuinely necessary to operate the platform, process transactions, verify player identities, and deliver a safe gaming environment to players across Bangladesh.

By registering an account on m71com, completing the m71com Login process, or otherwise using any part of the platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the m71com platform.

This Policy should be read alongside our Terms and Conditions, which govern your use of the platform in full. The Terms and Conditions are available at /terms-conditions.

m71com collects personal data through several channels: directly from you when you register, use the platform, or contact our support team; automatically through your use of the website; and from third-party sources such as payment processors and identity verification partners. The categories of data we collect are as follows.

m71com processes your personal data only for clearly defined, lawful purposes. We do not use your data for purposes that are incompatible with those stated below. The primary purposes for which we use your data are:

Account Management and Platform Access

We use your registration and login data to create and maintain your m71com account, authenticate your identity each time you use the m71com Login, and provide you with access to games, betting markets, and your account history.

Identity Verification and Fraud Prevention

KYC documents and transaction data are used to verify that you meet the eligibility requirements set out in our Terms and Conditions (including the 21+ age requirement), to detect and prevent fraudulent activity, and to comply with our anti-money laundering obligations.

Payment Processing

Financial transaction data is processed to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels. We share the minimum necessary payment data with our payment processing partners to complete transactions.

Customer Support

Communications data is used to respond to your support enquiries, investigate complaints, and improve the quality of our support services. Support interactions are recorded and may be reviewed for quality assurance purposes.

Personalisation and Marketing

With your consent, we may use gameplay data and account preferences to personalise your experience on the platform, including surfacing relevant game recommendations and targeted promotional offers (such as BPL season bonuses, Eid promotions, and Pohela Boishakh cashback campaigns). You may withdraw consent for marketing communications at any time by contacting our support team.

Legal and Regulatory Compliance

Certain data is retained and processed to comply with applicable legal obligations, including responding to lawful requests from government authorities, courts, or regulatory bodies, and reporting obligations under anti-money laundering and counter-terrorism financing frameworks.

Platform Security and Improvement

Technical and device data is used to monitor the security of the platform, detect and investigate suspicious activity, diagnose technical faults, and improve the overall performance and user experience of m71com.

m71com processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and m71com (i.e., to provide the gaming and betting services you have registered for), including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including identity verification, anti-money laundering checks, age verification, and responses to lawful authority requests.
• Legitimate interests: Processing carried out to further the legitimate business interests of m71com, including fraud prevention, platform security monitoring, and improving the quality of our services, provided such interests are not overridden by your rights and interests.
• Consent: Processing carried out with your specific, informed, and freely given consent — primarily for direct marketing communications and the use of non-essential cookies. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

m71com uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files placed on your device when you visit the site.

The types of cookies we use are:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged into your m71com account and security tokens that protect against cross-site request forgery. These cannot be disabled without impairing platform functionality.
• Functional cookies: Remember your preferences such as language settings, preferred game categories, and responsible gaming configurations you have applied to your account.
• Analytics cookies: Collect anonymised data about how players navigate the platform, which pages are visited most frequently, and where technical issues occur. This data helps us improve the platform experience.
• Marketing cookies: Used (with your consent) to track which promotional campaigns led you to m71com and to measure the effectiveness of our advertising efforts. These do not result in your personal data being shared with unrelated third-party advertisers.

m71com does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following limited circumstances:

• Payment service providers: We share the minimum necessary transaction data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard to process your deposits and withdrawals.
• Identity verification partners: KYC document data may be shared with our third-party identity verification and compliance partners who assist us in verifying your identity and meeting our anti-money laundering obligations.
• Game providers: Technical identifiers (such as anonymised player IDs) are shared with game providers including Pragmatic Play, Evolution Gaming, Playtech Live, Spribe, Ezugi, NetEnt, and Microgaming to deliver game content and settle game outcomes.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, courts, regulatory bodies, or government authorities where we are legally required to do so or where disclosure is necessary to protect the rights, property, or safety of m71com, our players, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the m71com business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

All third parties with whom we share personal data are contractually required to process that data only for the purposes for which it was shared and to maintain appropriate technical and organisational security measures.

m71com retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and registration data: Retained for the duration of the active account relationship and for a minimum of five (5) years following account closure, in compliance with financial record-keeping requirements.
• KYC and identity documents: Retained for a minimum of five (5) years from the date of submission, or longer where required by applicable anti-money laundering regulations.
• Transaction records: Retained for a minimum of seven (7) years from the date of the transaction, consistent with standard financial record-keeping practices.
• Communications and support records: Retained for a minimum of three (3) years following the resolution of the support interaction or complaint.
• Responsible gaming records: Self-exclusion and cooling-off records are retained indefinitely to prevent re-registration in violation of a player's own self-exclusion request.
• Technical and device data: Generally retained for up to twelve (12) months for analytics purposes, after which it is anonymised or deleted.

When personal data is no longer required for the purposes outlined above, it is securely deleted or anonymised so that it can no longer be attributed to a specific individual.

m71com takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, disclosure, or alteration. These measures include:

• 256-bit SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the m71com platform
• Encrypted storage of all sensitive personal and financial data at rest
• Multi-factor authentication options for the m71com Login process
• Role-based access controls, ensuring that internal staff can only access the personal data necessary for their specific job function
• Regular internal security audits and vulnerability assessments
• Incident response procedures to detect, report, and remediate any personal data breach in a timely manner

While we take every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your m71com Login credentials confidential and for notifying our support team immediately if you suspect unauthorised access to your account.

As a player on the m71com platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at the email address listed at the bottom of this page. We will respond to all verified data rights requests within thirty (30) days.

• Right of access: You have the right to request a copy of the personal data we hold about you and to receive information about how it is being processed.
• Right to rectification: You have the right to request the correction of inaccurate or incomplete personal data held on your account.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations (see Section 7 above).
• Right to restriction of processing: You may request that we restrict the processing of your data in certain circumstances, for example while a correction request is being evaluated.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing of your personal data carried out on the basis of legitimate interests, including profiling for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.

The m71com platform is strictly for adults aged 21 and over. We do not knowingly collect, process, or store personal data belonging to individuals under the age of 21. If we discover that personal data has been submitted by a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and take appropriate steps to prevent future access.

If you believe that a minor has created an account on m71com or has submitted personal data to us, please contact our support team immediately at the email address provided at the bottom of this page.

m71com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, we will notify registered players via the email address or mobile number on file. The updated Policy will be published on this page with a revised "Last updated" date.

Your continued use of the m71com platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way m71com handles your personal data, please contact our dedicated support team. We are available 24 hours a day, 7 days a week, including Bangladeshi public holidays (Bangladesh Standard Time, BST, UTC+6).

Privacy enquiries email (plain text — not a clickable link): [email protected]

We aim to acknowledge all privacy-related enquiries within 24 hours and to provide a full response within thirty (30) calendar days of receiving a verified request.

Your Privacy at a Glance

A quick summary of how m71com respects and protects your personal data every day.